IT Service Management (ITIL® v3 Foundation and ISO 20000), IT Governance (COBIT®), IT Risk Management (BS25777 & BS25999) and IT Security Management (ISO/IEC 27000)
Accredited Training Material
Service quality has become a 'hygiene factor' and what was best-of-breed yesterday is nothing less than what the customer expects today.
IT service providers (internal or external) need to ensure service quality, customer satisfaction and good governance. Practices described in frameworks like ITIL®, ISO/IEC20000, ISO/IEC27000, CobiT® and other frameworks and international standards are widely adopted to this effect.
If you are an organisation who would like to offer accredited IT service management, governance, information security management, risk and compliance or management systems audit training, we can help you.
How?
Developing Course Material takes a lot of time. It can take up to 800 man-hours to develop material, ready for accreditation, and that's just for one course! We have taken the time so you don't have to! Our course material is very reasonably priced and we have three different engagement models from which you can choose.
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